General Terms and Conditions
- Any service/remap is bound to these terms and conditions.
- All vehicles must be in full working mechanical order and should be fully maintained/checked before coming for a remap.
- Orbit Tuning reserves the right to not carry out a service/remap on any vehicle if faults are found.
- If mobile service is used, Orbit Tuning reserves the right to still charge costs for coming out (Even if no service/remap is completed for any reason)
- Orbit Tuning take no responsibility for loss of radio codes, or any other vehicle data while carrying out a service/remap.
- Orbit Tuning reserves the right to refuse any of its services to anyone for any, or no, reason whatsoever.
- Orbit Tuning or writing of our software on your vehicle instantly invalidates the tuning warranty (by other tuners, or with your own tools).
- All BHP/Torque figures are approximate and will vary between vehicles.
- Any work carried out will be as per customer’s request.
- Orbit Tuning do not accept liability for death, personal injury, loss of earnings, accidents, damages, faults or legal claims or any other claim during/after the service/remap under any circumstances.
- It is your responsibility to inform your insurance company of the remap.
- Orbit Tuning do not offer any type of warranty for your vehicle.
- Orbit Tuning do not accept responsibility for any serviceable item and/or mechanical part (including turbo’s, clutches/flywheels & engine internals) or electrical parts that fails. We accept no claim for labour and/or parts under any circumstances.
- Refunds are strictly at Orbit Tuning’s discretion.
- All payments are due on completion of the work. No credit is allowed, No instalments. Invoice must be settled immediately no exceptions.
- Orbit Tuning reserve the right to change or alter any of these terms and conditions on this page at any time.
Booking Terms and Conditions
- Orbit Tuning reserve the right to cancel, postpone or rebook any booked remap/service for any reason (bad weather conditions etc).
- Any dates offered for booking will only be available for 24 hours. Unless the booking is confirmed within the 24 hours, the date will then be available to other customers.
- Orbit Tuning reserve the right to take a NON-REFUNDABLE booking fee for the service/remap to confirm your booking. Orbit Tuning have the final word on the booking Fee, by accepting these terms and conditions you agree that after the cooling off period. Your booking fee is NON-REFUNDABLE regardless of any change to the booking.
- Any remap/service booked will be under these terms and conditions, and by contacting Orbit Tuning you are agreeing you have read, understand and agree to these publicly available Terms and Conditions.
Orbit Tuning offer a 14-day cooling off period from the date of the received payment.